Service Terms

Refund Policy

Our commitment to transparency and fair service

At VintushTech, we aim to provide high-quality digital solutions and ensure client satisfaction. This Refund Policy outlines the conditions under which refunds may or may not be issued.

1. Free Sample Offer

We offer a FREE 2-page website sample for new clients.

  • If the client is not satisfied with the sample, no payment is required.
  • This ensures zero risk before starting a paid project.

2. Project Payments

  • Once a project is approved and payment is made, it confirms the start of development.
  • Payments are generally non-refundable after project initiation.

3. Eligibility for Refund

Refunds may be considered only if:

  • The project has not been started.
  • There is a clear failure from our side to deliver agreed services.
  • A mutual agreement is reached between both parties.

4. Non-Refundable Conditions

Refunds will NOT be provided if:

  • Work has already been completed or partially delivered.
  • Client changes requirements after project start.
  • Delay is caused due to lack of communication from client.
  • Dissatisfaction based on subjective preferences after approval.

5. Cancellation Policy

  • Clients may cancel the project before development starts for a partial or full refund.
  • Once development begins, cancellation will not guarantee a refund.

6. Revisions & Support

  • We offer revisions to ensure client satisfaction before final delivery.
  • Minor changes and support may be provided even after project completion.

7. Contact for Refund Request

If you have any concerns or refund requests, please contact us:

Contact Page: /contact/

8. Policy Updates

VintushTech reserves the right to update this policy at any time without prior notice.